By James Mckeen
Descripción: For undergraduate or graduate courses in IT Strategy or Management IT Strategy: Issues and Practices provides a critical issues perspective that shows students how to deliver business value. As with the first two editions, this revision combines the insights of senior IT managers with academic research, bringing IT management to life and demonstrating how IT strategy plays out in contemporary business. This edition has been overhauled in order to reflect the most important issues facing IT managers today. Use a program that presents a better teaching and learning experience—for you and your students. Focus on IT management: Because IT is an important part of successful business strategy; the text focuses management skills so a wider range of business professionals will find it useful. Offer real-world current context: Real-world content found in chapter mini-cases and reading materials makes the material more relevant to students and prepares them for their field. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Contenido: Chapter 1 the IT Value Proposition
Chapter 2 Delivering Business Value through IT Strategy
Chapter 3 Making IT Count
Chapter 4 Effective Business–IT Relationships
Chapter 5 Business–IT Communication
Chapter 6 Effective IT Leadership
Chapter 7 Effective IT Shared Services
Chapter 8 Successful IT Sourcing: Maturity Model, Sourcing Options, and Decision Criteria
Chapter 9 Budgeting: Planning’s Evil Twin
Chapter 10 Risk Management in IT
Chapter 11 Information Management: Stages and Issues
Chapter 12 Technology-Driven Innovation
Chapter 13 When Big Data and Social Computing Meet
Chapter 14 Effective Customer Experience
Chapter 15 Business Intelligence: An Overview
Chapter 16 Technology-Enabled Collaboration
Chapter 17 Managing the Application Portfolio
Chapter 18 IT Demand Management: Supply Management is Not Enough
Chapter 19 Technology Roadmap: Benefits, Elements, and Practical Steps
Chapter 20 Emerging Development Practices
Chapter 21 Information Delivery: Past, Present, and Future
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