PART I: Introduction 1. Meeting Present and Emerging Strategic Human Resource Challenges PART II: The Contexts of Human Resource Management 2. Managing Work Flows and Conducting Job Analysis 3. Understanding Equal Opportunity and the Legal Environment 4. Managing Diversity PART III: Staffing 5. Recruiting and Selecting Employees 6. Managing Employee Separations, Downsizing, and Outplacement PART IV: Employee Development 7. Appraising and Managing Performance 8. Training the Workforce 9. Developing Careers PART V: Compensation 10. Managing Compensation 11. Rewarding Performance 12. Designing and Administering Benefits PART VI: Governance 13. Developing Employee Relations 14. Respecting Employee Rights and Managing Discipline 15. Working with Organized Labor 16. Managing Workplace Safety and Health 17. International HRM Challenge