Operations Management: Processes and Supply Chains, 12e (e-Book VS 12m)

For undergraduate and graduate operations management courses.

Practical, easy to read text with a managerial approach to operations management

Operations Management: Processes and Supply Chainsprovides students with a comprehensive framework for addressing operational process and supply chain issues and uses a systemized approach while focusing on issues of current interest. The 12th Edition provides ample opportunities for students to experience the role of a manager with challenging problems, cases, a library of videos customized to the individual chapters, simulations, experiential exercises, and tightly integrated online resources.

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1. Using Operations to Create Value 

Supplement A: Decision Making 

PART I: MANAGING PROCESSES 

2. Process Strategy and Analysis 

3. Quality and Performance 

4. Capacity Planning 

Supplement B: Waiting Lines 

5. Constraint Management 

6. Lean Systems 

7. Project Management 

PART II: MANAGING CUSTOMER DEMAND 

8. Forecasting 

9. Inventory management 

Supplement C: Special Inventory Models 

10. Operations Planning and Scheduling 

Supplement D: Linear Programming 

11. Resource Planning 

PART III: MANAGING SUPPLY CHAINS

12. Supply Chain Design 

13. Supply Chain Logistic Networks 

14. Supply Chain Integration 

15. Supply Chain Sustainability 

Appendix: Normal Distribution 

MYLAB OPERATIONS MANAGEMENT SUPPLEMENTS

Supplement E: Simulation 

Supplement F: Financial Analysis 

Supplement G: Acceptance Sampling Plans 

Supplement H: Measuring Output Rates 

Supplement I: Learning Curve Analysis 

Supplement J: Operations Scheduling 

Supplement K: Layout